eduroam Service Account for University Shared Endpoints
eduroam Service Accounts are used to connect institutionally owned devices that are considered Shared Endpoints. An institutional Shared Endpoint is defined as any desktop, laptop, tablet, or appliance that will not be assigned to an individual user. Examples of institutional shared endpoints include checkout laptops, tablets shared amongst a team, digital signs, or other IoT devices capable of using complex wireless authentication. eduroam Service Accounts will not be used to connect individually assigned endpoints, such as those provisioned directly to faculty, staff, and students. eduroam Service Accounts are only available to IT Staff of the University of Nebraska.
To obtain an eduroam Service Account, please complete an Endpoint Management Support Request form. In your request, detail the specific need and use case for the eduroam Service Account.
Connecting Shared Endpoints using Endpoint Management Services
At this time there is no capability to distribute and connect a Windows device to eduroam using a service account. Each Windows OS device must be configured manually to connect with an eduroam Service Account. Please reference the Manual eduroam setup for Windows guide for more information. Endpoint Management and Wireless Networking are working on solutions to provide more capabilities in the future.
macOS, iOS, & tvOS
Apple devices managed by Jamf Pro can receive a Wi-Fi Configuration Profile that will automatically connect an endpoint to eduroam after the initial device activation is complete. (The NU-Connect SSID can be used to set up an Apple device without the need to complete initial activation.) A Wi-Fi Configuration Profile securely contains all information needed to silently authenticate to eduroam and instructs the device to accept all necessary untrusted certificates. These WiFi Configuration Profiles are developed and maintained by NU-ITS Endpoint Management. To request a Wi-Fi Configuration Profile, please complete an Endpoint Management Support Request form.
Android, Chrome, Linux & Other IoT Devices
Endpoint Management does not currently offer services for Android, Chrome, Linux, and other IoT devices. For these devices, please reference the Manual eduroam setup guide for more information.
If you are experiencing connectivity problems, please report the incident using the Network Connectivity Problem form. For any other questions regarding eduroam or wireless processes, please contact ITS-Net-Eng-Wireless@nebraska.edu.