FAQ

Information Technology Services (ITS) is starting a network refresh project that will upgrade network switches and wireless access points in every building across the NU-system. This project will consolidate the wired and wireless networking equipment at UNK, UNL, UNO, and Greater Nebraska (Curtis, research locations, and extension offices throughout the state) into a single solution. This includes replacing over 2,300 switches and 10,000 wireless access points in more than 325 buildings.

The benefits of this effort will include faster network speeds, enhanced security features, significant financial savings for the University, and improved user experiences – just to name a few.

This project will affect you in two ways. First, ITS is working with stakeholders in each building to minimize the impact, but there will be an outage (typically a day) for each building as it is migrated. The schedule for building outages is still being worked on, and will be shared on this website when completed. It may change based on resources and events.

Second, you will have to re-connect your institutional and personal devices to the Unified Network using your University credentials.

Detailed instructions on how to connect devices to the Unified Network are available on the Network service page.

If you need to connect to the existing network, please visit your local campus wireless service page.

Kearney

Lincoln

Omaha

Yes, you will use the same network authentication (login and password) you use today.

Yes, you will have a consistent experience (same login and same access) for both wired and wireless connections.

Yes, wireless coverage and density will be improved in areas that see high levels of traffic. All areas will see improved access speed with the introduction of Wi-Fi 6.

Yes, you can connect your personal device to the Unified Network. Detailed instructions are available on the Network service page.

Yes, your device will be able to connect to both networks and switch between them as you move about campus. This is similar to how your device moves between your home and work networks.

Yes. The Remote Access process, including the VPN requirement, will be available on the Unified Network upgrade. To connect you will use the hostname of the device for the address, in place of an IP.

There will be many behind the scenes security improvements, but most of them are transparent to NU wireless and wired network users. Over the next year, additional security features will be enabled that may be more visible to users, such as requiring your device’s Operating System to be at a current patch level. Any change will be communicated with advance notice and coordinated with your local IT support team.

Campus visitors (guests) will use a separate process to register via phone or email. This will allow them internet access for 14 days per request. Detailed instructions are available on the Network service page.

If you are unable to connect your device to the University network, please contact your campus Help Center.