Following are known issues, problems and incompatibilities with the Box migration at the University of Nebraska.
For help or to learn more, contact your campus Help Desk.
|
Issue |
Description |
Workaround |
| Office 2016 |
Office 2016 syncing issue with OneDrive application |
Contact Help Desk for assistance upgrading to Microsoft Office 365.
support@nebraska.edu |
|
Folders owned by a group account are no longer visible |
Folders shared with you by a group account are no longer visible. The group account owner may not have submitted a Box group account migration request. |
The group account owner can submit a support ticket to have the account temporarily reactivated. |
|
Some collaborations are not maintained |
Some collaborations are not maintain after the migration; this usually occurs with collaborators external to NU. SkySync will attempt to create a collaboration using the same address in Microsoft, but sometimes this is not possible. |
The migration report's Flagged Shares tab lists all shares that could not be created. |
|
Box shared links |
Due to security concerns and technical limitations, shared links cannot be migrated from Box. Links limited to collaborators only in Box are made available to everyone at NU in both destinations. |
It is still possible to create shared links on files and folders after they have been migrated, but you'll need to do this manually. |
|
"SkySync Administration" appears as an owner on files and folders in Microsoft OneDrive at NU |
All files and folders in OneDrive display "SkySync Administration" as an owner. This is a necessary component of the migration from Box, but it does not imply that SkySync owns your data. |
"SkySync Administration" will be removed as an owner after the migration from Box is complete. |
|
Box comments |
All comments on files and folders will be lost |
Manually copy and paste comments into a document. |
|
Box Notes |
OneDrive does not support the Box Note format. As a result, Box Notes will be converted to Word Documents (.docx) |
During the migration Box Notes will be converted to Word Documents (.docx) automatically |
|
Box Notes formatting |
Within Box Notes, formatting for tables and checklists will be lost but the content will persist. |
Formatting will have to be applied manually. |
|
Trash files |
Files in "Trash" will not be automatically migrated. |
"Trash" files may be recovered manually from Box. |
|
OneDrive: 15+ GB files |
OneDrive has a 15 GB limit for individual files and as such any file larger than 15 GB will not be migrated automatically. |
15+ GB files destined for OneDrive may be recovered manually from Box |
|
"Uploader" permissions |
OneDrive does not have any permissions equivalent to Box's "Uploader" permission ands such all "Uploader" permissions were removed from Box prior to migrations. |
|
|
Pending Collaborations |
All pending collaborations will be lost post migration. |
The content will need to be shared from OneDrive. |
|
Folders with 10,000+ items |
Any folder with 10,000+ items and any subfolders there within will not be migrated automatically. |
Issues with migrating folders will be logged in the post migration report and the source files may be recovered manually from Box. |
|
SFTP |
OneDrive does not support SFTP. |
You may access and upload your files via a browser or vendor supported client. |
|
Unsupported file types |
OneDrive does not support some file types including. ashx and .asmx. |
|
|
Unsupported characters |
There are a number of invalid characters for OneDrive that were valid within Box. |
Folders and files will be renamed during the migration automatically. Any changes to folder or file names will be reflected in the post migration report. |
|
Canvas Integration |
OneDrive does not yet have Canvas integration, but it is forthcoming. |
|
|
Box Bookmarks |
Box does not allow tools to export Box Bookmarks as it is stored in a proprietary format. |
User will need to migrate items manually. |